USA Car Hire Scam - Read and be Prepared
You may be charged hundreds of dollars for rental car insurance -- even if you decline it!
Hundreds of stories on consumer advocate website InvestigativeGuy.com describe being overcharged hundreds of dollars by Dollar Rent a Car and its sister company, Thrifty Car Rental. The website is run by San Diego attorney and investigative journalist John Mattes, who is currently counsel in two insurance overcharges lawsuits against Dollar Thrifty Automotive Group.
How does the alleged "scam" work? Consumers complain that the employees do one or more of the following:
a) Claim that the rental car insurance is mandatory (often claiming a "new law" specific to the state/country the traveler is in)
b) Tell the consumer they won't be charged for insurance, but add on the charges before the consumer signs
c) Direct the consumer to click a button or sign on an electronic screen. The consumer is told they're declining insurance, when they're actually accepting the charges
d) Fold the receipt so that any extra or unauthorized charges aren't immediately visible
When consumers complain at the counter, they're often rebuffed with "You signed the contract, there's nothing we can do." How can you prevent this from happening to you? Learn what your existing insurance (auto, credit card, travel) covers. Be very clear and vocal that you do not want any extra insurance. Be wary of items called "Loss Damage Waiver" and "RoadSafe". If directed to check a box or sign a contract, have the employee confirm what it is for. Review your contract/receipt at the counter and note any discrepancies beforehand.
Have you been overcharged for insurance by Dollar / Thrifty Rent a Car? You're not alone. Attorney John Mattes wants to hear from you. Please see InvestigativeGuy.com or email firstname.lastname@example.org to get in touch.
The information in this message is not intended to create, and receipt or viewing of this information does not constitute, an attorney-client relationship.
TERRANOVA HOLIDAYS SCAM
Over several years we have received many horror stories about this company. This is one of the most recent. This warning comes from Mrs L H who writes (verbatim)
" I was on holiday and was stopped by a young lady and asked to visit their offices because I had won a top prize, but I would only get that prize after listening to a holiday promotion. On arrival I was given a drink of wine and sat and talked to a couple of very nice ladies who told me about a company called Club Class Corporate who if I bought into the club I would not only get good deals on any holidays/flights in 5* hotels anywhere in the world, I would not only get my £7000 back in total, a cash-back guarantee, but they would buy my Tenerife timeshare in Adeje for £2,000, in 52 months time.
In fact, I have just found out that they never passed those funds onto the the Reclaim company who invested the money in order for the cash back guarantee, which means I have lost £7000. I have since tried to contact them without success."
Establishment - Individual Concerned: Ros Davies, Terranova Holidays Promotions International SL, Locales 312/313, Playa de las Americas, Torviscas, Adeje,Tenerife.
DO NOT GIVE THESE PEOPLE MONEY - To read more click here TERRA NOVA HOLIDAYS TENERIFE
If you are a UK Senior Citizen looking for other than travel advice, you may find these links of interest :
Every week brings several stories of financial losses by travellers who have made mistakes whilst booking on-line. Getting travel companies to put these errors right is almost impossible with the best and quite impossible with the worst. They see it as money in the bank. if you are not confident go to a travel agent. If you are confident, take care. If you are over-confident, go to a travel agent! read this:
RESORT KEY WARNING!
If you are approached by Resort Key be very cautious. See our complaint of the month for details
George Harris (1844-1922) US Educator
I intended to give you some advice but now I remember how much is left over from last year unused!
Oswald Theodore Avery (1877 -1955)
Whenever you fall, pick up something.
Edward VIII (1894-1972) Only two rules really count. Never miss an opportunity to relieve yourself; never miss the chance to sit down and rest your feet.